Welcome to the Dentelle Bleue (“DB”) Terms and Conditions. When you use www.dentellebleue.com (referred to in this document as “Website”) and/or place an order, you are bound by the entirety of the Terms and Conditions, so please read them carefully. We reserve our right to modify the Terms and Conditions without notice to you. If you have any queries, please contact info@dentellebleue.com

All contracts shall be concluded in English. The currency of all transactions is pounds Sterling inclusive of VAT. Any dispute arising from the Terms and Conditions is subject to the exclusive jurisdiction of the courts of England and Wales. All of the Terms and Conditions shall be governed on a severable basis by the law of England and Wales.

Nothing in the Terms and Conditions excludes the liability of DB for any personal injury or death caused by our negligence, nor any other liabilities that we are not permitted to exclude under English law.

In using our Website, you agree to the Terms and Conditions in their entirety. If you do not agree to any of the Terms and Conditions laid out herein, you should stop using the Website immediately. The Website Terms and Conditions apply to all forms of access to the Website. You must not use any of the content of this Website nor the Website itself for commercial or unlawful purposes. If you place an order outside of the UK, you are responsible for ensuring that the transaction adheres to local laws.

Your use of the Website grants you no Intellectual Property rights whatsoever in any of the content. Please ensure that you keep your username and password secure, as you are responsible for any activity that occurs under your account. DB will not be responsible for any loss or damage arising from a failure on your part to protect your account. If you think your account is being used in an unauthorised manner, please contact us via info@dentellebleue.com

A cookie is a small information file that is sent to your computer, mobile or other device when you visit a website and it will recognise your device on future visits. These types of files do a number of different jobs such as remembering your preferences and chosen items, assisting you to improve your site experience as well as trying to ensure that the adverts or offers you see online are more relevant to you.

Strictly Necessary Cookies - These cookies are essential in order to enable the site to provide services you have asked for such as remembering your shopping bag items.

Performance Cookies - This type collect anonymous information on how people use the site and the data is merged with other users to enable us to improve how the site operates. The data stored by these cookies never shows personal details from which your individual identity can be established.

Functionality Cookies - These remember choices you make such as language, search parameters, account information etc These can then be used to provide you with an experience more appropriate with your selections and make the visits more tailored and pleasant.

You can change the settings on your browser to prevent cookies being stored on your computer or mobile device without your explicit consent. Your browser “help” section will normally provide details on how to manage the cookie settings.

The Terms and Conditions of Sale apply to any order you place through the Website, regardless of the method of access. By placing an order, you agree to the Terms and Conditions of Sale. If you do not agree to them in their entirety, you must not place an order.

Completion of the online checkout process does not constitute our acceptance of your offer to purchase products from DB. Our acceptance of your order will take place only when we despatch the product(s) that you ordered from us.

We will notify you by email as soon as possible to acknowledge that we have received and are processing your order.

We reserve the right to refuse to accept your offer of purchase. In this case, we will not process your order, inform you of this via email and, if you have already paid for the product or service, refund you in full as soon as is reasonably possible.

All products will remain the property of DB until they are delivered to the address you provide. If you have received the products without having paid in full for them, you must return or pay for the products immediately. We accept no liability for any delay or failure to deliver products if that failure or delay is not due to our own fault or negligence, but we will endeavour to keep you informed regarding any such delay or failure.

All payment is to be concluded through Paypal. By entering your Paypal account details, you confirm that the account you are using is yours. For more information on Paypal transactions, please visit: https://www.paypal.com/uk/webapps/mpp/home.

You have a right to cancel your order up to 7 days after the day you receive the product(s) you have ordered. Products should be returned to us in a secure and reasonable manner and condition. We will then refund the price of the products, not including postage costs.

We have taken reasonable care that all of the products displayed on the Website have been described accurately, but please bear in mind that colours and dimensions may vary. All items are subject to availability.

We are only liable for any loss or damage that is a reasonably foreseeable consequence of a breach of our Terms and Conditions. We will not be liable if the breach is due to conditions or events beyond our reasonable control.


Any information and data you supply to DB will be retained by us. It may then be used for purposes including, but not limited to: the improvement of customer service and user interface; the maintenance of registered accounts; research purposes and any purposes arising from legal obligations. We will also use the contact details you provide us with to contact you with promotional materials. If you want to stop receiving promotional materials, you can contact us at info@dentellebleue.com.

We will not use the information and data you supply for any purposes that breach any applicable privacy laws. If you are under the age of 18, you must not use the Website without appropriate supervision.

Whilst we take reasonable measures to ensure that any information or data you supply to us is safeguarded, we cannot guarantee absolute protection of that data. You are accordingly responsible for ensuring the protection of any information and data that you supply us with via the Internet.